Vidbox troubleshooting serial#
Windows Device Manager - The Windows Device Manager shows all hardware recognized by the operating system.
Since IMAQdx is a 32-bit software, the camera driver also needs to be 32-bit to be able to interact with IMAQdx.Ensure that the driver is allowed through your computer's anti-virus software and firewall.Verify that your operating system is supported by the driver.For LabVIEW versions earlier than 7.0, USB 2.0 cameras are not supported.You can download the driver from NI-IMAQ for USB Cameras. For LabVIEW 7.0 through LabVIEW 8.0, verify that you have download and installed the NI-IMAQ for USB Cameras driver.Also, see Vision Acquisition Software Downloads to download an evaluation version of this driver. Please see the Vision Acquisition Software Product Page to purchase the software license. USB 2.0 devices are supported by IMAQdx 3.4 or later. For LabVIEW 8.2 or later, verify that you have the latest version of the NI-IMAQdx driver installed and activated.NI drivers for USB 2.0 devices use the DirectShow interface of the manufacturer's device driver to communicate with the device. The manufacturer's device driver must be installed.Driver Installation - The camera driver allows the NI Software to interface with the camera.If not all attributes are available through the DirectShow programmatic API then only those available will be accessible with the NI-IMAQdx. Attributes need to be available through the DirectShow programmatic API in order to be accessed by the IMAQdx driver. Compliant Camera - USB 2.0 cameras must be compliant with the DirectShow specification to work with NI-IMAQdx or IMAQ for USB Cameras.
Vidbox troubleshooting install#
Note: You must log in as an administrator or have administrator privileges in Windows to install any NI software and hardware.
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